Terms & Conditions

Last updated: 28 March 2026

Welcome to Message from Scotland ("we", "us", "our"), operated by Love Scotland. By using our website at message.lovetovisitscotland.com (the "Service"), you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the Service.

1. Service Description

Message from Scotland allows users to select, personalise, and send digital Scottish-themed greeting cards by email. The Service is provided free of charge for standard cards. Premium features or cards may be introduced in the future.

2. Acceptable Use

You agree not to use the Service to:

  • Send unsolicited bulk or spam emails
  • Send content that is abusive, threatening, defamatory, obscene, or otherwise objectionable
  • Impersonate another person or misrepresent your identity
  • Send cards to email addresses without the recipient's reasonable expectation of receiving personal correspondence
  • Attempt to disrupt, overload, or interfere with the Service
  • Use automated tools to access or scrape the Service

We reserve the right to suspend or terminate access to any user who violates these terms.

3. User Content

When you compose and send a card, the personal message you write is your own content. You are solely responsible for the content of your messages. We do not review messages before they are sent, but we reserve the right to investigate and take action if we receive complaints of misuse.

4. Email Addresses & Data Collection

When you send a card, we collect the sender's and recipient's name and email address. This data is used to:

  • Deliver the card to the intended recipient
  • Send a delivery confirmation to the sender
  • Send occasional follow-up communications related to Message from Scotland and Love Scotland

For full details on how we handle personal data, please see our Privacy Policy.

5. Intellectual Property

All card designs, images, text, graphics, and other content on the Service (excluding user-written messages) are owned by or licensed to Love Scotland. You may not reproduce, distribute, or create derivative works from our content without our prior written consent.

6. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, error-free, or that emails will be delivered to all recipients (as delivery depends on third-party email providers).

7. Limitation of Liability

To the maximum extent permitted by law, Love Scotland shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including but not limited to undelivered cards, lost messages, or any distress caused by card content.

8. Third-Party Services

The Service uses third-party providers for email delivery, hosting, and analytics. We are not responsible for the practices or policies of these providers. Links to external websites (including lovetovisitscotland.com) are provided for convenience and do not imply endorsement.

9. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated date. Continued use of the Service after changes constitutes acceptance of the revised terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of Scotland. Any disputes shall be subject to the exclusive jurisdiction of the Scottish courts.

11. Contact

If you have any questions about these Terms, please contact us at hello@lovetovisitscotland.com.